In order to provide our services to you (including managing your enquiries and orders, and to improve our products and services) we may collect different types of information.
– Personal information such as title and surname
– Contact information such as telephone number and email address
– Geographical information such as your address and postcode
– Technical information such as IP address and browser type for system administration purposes
We will hold, use and disclose your Information for our legitimate business purposes. We may release Information to regulatory or law enforcement agencies, if we are required or permitted to do so. We will not share your data with any third party where it is not necessary to do so to provide a service to you.
We implement appropriate technical and organisational measures / industry standard technology to protect your information from unauthorised access and unlawful processing, accidental loss, destruction and damage. Please ensure that you keep your The Veganist Pro user account details secure and do not share this information with other people, as we will not be liable for any unauthorised transactions created using your name and password.
Your personal information is held and used in accordance with the General Data Protection Regulations (GDPR) and current consumer legislation relating to the protection of personal data.
The Veganist Pro will retain your personal information only for as long as is necessary to fulfil our services to you. If you delete or de-activate your account we have have to retain some of your personal information for a period for legitimate operations such as record keeping and to comply with legal obligations including GDPR. If we retain your information we will ensure we comply with the applicable laws.
If you want further information about what data we hold about you, or to exercise any of your rights, please write to us at the below address or via email:
The Veganist Pro
24 Hood Street
The Veganist Pro website offers a secure ordering payment service using Stripe. This secure payment system also has fraud protection. The Veganist Pro does not store customer credit card details itself.
As with many websites, The Veganist Pro website uses “cookies” and web server logs to collect information about how our website is used and to keep track of what you have in your order basket. Cookies do not allow us to gather any personal Information about you and we do not generally store any personal Information that you provide to us in your cookies.
From time to time, we may email you with offers and updates on our products and services. These emails may be personalised to contain your name for promotional reasons. Should you no longer wish to hear from us, please click the link at the bottom of one of our emails to unsubscribe.
The Veganist Pro understands the importance of providing a website that is accessible to everyone and is easy to use. We will continue to review, test and modify our website for usability and accessibility issues.